← All providers$2.8k–$3.9k /seat/mo
Helios Managed IT
VerifiedManaged IT and help desk for mid-market companies
Helios provides L1–L3 technical support and managed infrastructure with EU data residency and published mean-time-to-resolution stats.
Headquarters
Kraków, PL
Delivery locations
Kraków, Lisbon
Languages
English, German, Polish
Team size
780 employees
Minimum engagement
4 seats · 12-month contract
Certifications
SOC 2, ISO 27001, HIPAA
Technical Support / Help DeskIT Outsourcing / Managed ServicesSaaS / SoftwareHealthcare
Reviews
★★★★★7/21/2026
MTTR numbers are real
They publish resolution stats and actually hit them. Best help desk vendor we have used.
Request an intro★ 5 · 1 reviews